7230X Avaya Aura Communication Applications Set 1

Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?

After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?

Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers. What needs to be changed in SBCE to make this happen?

A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE. Which tool was used, and which symptoms were visible that pointed to this issue?

Which tool has an option to debug the TLS handshake between the server and the client?

Callers hear a fast busy when they dial into Avaya Aura

A customer reports that their Avaya Aura

A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura

You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze