Work From Home ( Married Telecaller) Naukripay group

About Naukripay Group

Job Description

This is a remote position. Telecaller, also known as a telemarketer or phone sales representative, is responsible for communicating with customers and potential clients via telephone to promote products or services, gather information, or provide customer support. They play a crucial role in sales, customer service, and telemarketing, aiming to enhance customer satisfaction and drive business growth. Key Responsibilities: Outbound Calling: Making calls to potential customers to introduce products/services, generate leads, and close sales. Inbound Handling: Answering incoming calls from customers to address inquiries, resolve issues, and provide support. Lead Generation: Identifying and qualifying potential customers through phone conversations. Sales Closure: Persuading customers to make purchases or schedule appointments over the phone. Customer Relationship Management: Building and maintaining positive relationships with customers through effective communication. Information Gathering: Collecting customer data, preferences, and feedback to improve products/services. Documentation: Maintaining accurate records of customer interactions and sales activities. Following up: Contacting customers who have shown interest in the product/service. Achieving Targets: Meeting or exceeding sales quotas and performance goals. Product/Service Knowledge: Demonstrating a thorough understanding of the products/services offered. Problem Solving: Addressing customer concerns and resolving issues efficiently. Maintaining Professionalism: Representing the company in a positive and professional manner. Essential Skills: Communication Skills: Excellent verbal communication and active listening skills are crucial. Sales Skills: Persuasion, negotiation, and closing skills are important for sales roles. Customer Service Skills: Empathy, patience, and problem-solving abilities are essential for customer support. Interpersonal Skills: Building rapport with customers and maintaining positive relationships. Organizational Skills: Managing multiple tasks, maintaining accurate records, and meeting deadlines. Computer Skills: Basic computer skills for using CRM systems and other tools. Adaptability: Ability to handle a fast-paced environment and adapt to changing situations. Resilience: The ability to handle rejection and remain motivated.,