Woman Omni Sport Advisor Decathlon Sports India

About Decathlon Sports India

Job Description

As a Customer Journey Expert in this role, you will be responsible for ensuring a WOW Customer Experience for every individual you interact with. Your primary tasks will include greeting customers with a warm smile and engaging with them to fully understand their needs. By promoting sports and engaging customers through sports communities, you will contribute to fostering a sense of community and enthusiasm around sports. Your commitment to being readily available for customers, ensuring their satisfaction at every touchpoint, is crucial to maintaining a high level of customer service. Additionally, as a Layout Expert, you will be responsible for guaranteeing a WOW layout that is best-in-class, providing an exemplary shopping experience for customers. In order to drive business growth, you will utilize your expertise to identify and highlight the best omnichannel offers available to customers, both offline and online. By staying informed about the latest trends and offerings, you will be able to boost turnover and enhance the overall customer experience. Furthermore, you will actively seek out efficient strategies to enhance the business and profitability of the sports sector within your designated catchment area. Your ability to innovate and implement effective solutions will be instrumental in driving success and growth in this dynamic industry.,