Weblogic Admin Oracle

About Oracle

Job Description

As a member of the Support organization at Oracle, your primary focus is to provide post-sales support and solutions to our valued customers. In this role, you will be the advocate for customer needs, resolving both non-technical and technical inquiries via phone and electronic channels. Your responsibilities include addressing questions related to the use of Oracle products, troubleshooting Electronic Support Services, and serving as a key point of contact for customers. You will play a crucial role in building and maintaining strong customer relationships by offering advice and assistance to both customers and internal Oracle employees. As a Senior Systems Engineer at Oracle, you will engage with the customer's IT staff regularly, either on-site or remotely. Your responsibilities will involve resolving moderately complex technical issues related to the installation, maintenance, and usage of Oracle products, as well as providing repair solutions and workarounds. To excel in this role, you should have a high level of expertise in several Oracle products and supported platforms. You will have the autonomy to work independently, with minimal guidance from management, while keeping the management informed about your progress and status. Oracle, a global leader in cloud solutions, is dedicated to leveraging cutting-edge technology to address current challenges. With a strong legacy of over 40 years, we have established partnerships with industry leaders across various sectors, operating with integrity and innovation at our core. We believe in fostering an inclusive workforce where every individual is empowered to contribute to our success. At Oracle, we offer a supportive work environment that promotes work-life balance and provides competitive benefits such as flexible medical, life insurance, and retirement options. We also encourage our employees to engage in volunteer programs to give back to their communities. Our commitment to diversity extends to ensuring accessibility for individuals with disabilities throughout the employment process. If you require any accommodations or assistance due to a disability, please reach out to us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,