Walk-In For International Chat Support Fresher Role Intouch CX

About Intouch CX

Job Description

Exciting Career Opportunity: International Chat Support Executive (Fresher Eligible)
Employer: IntouchCX (formerly 24-7 Intouch)
Working job Location: LIB, Kokapet, Hyderabad
Interview Format: In-Person

About the Company

IntouchCX, formerly operating as 24-7 Intouch, is a globally trusted name in customer service and technology-driven solutions. With more than 25 years of success in the industry, we cater to a wide range of sectors, including retail, healthcare, technology, and e-commerce. Our services encompass AI-powered support, omnichannel solutions, and trust & safety operations. Were committed to delivering excellence, boosting client satisfaction, and driving continuous innovation.

Key Job Functions

• Engage with customers through live chat, delivering prompt and professional support
• Address concerns and provide accurate information
• Simultaneously handle 3 to 4 chat interactions effectively

Candidate Requirements

• A minimum of 6 months experience in international chat-based support
• Must possess a typing speed of 35+ words per minute with 90%+ accuracy
• Should be available for immediate onboarding
• Candidates currently studying or on notice period are not eligible
• No time-off will be permitted during the first six months of employment
• Must be willing to work in night shifts or graveyard shifts depending on business needs

Compensation & Benefits

• Free transportation available within a 25-kilometer radius
• Eligibility for Provident Fund (PF) and Employee State Insurance (ESI)
• Incentives based on individual performance metrics

Walk-In Interview Details

Location: B16, Raheja Mindspace, 5th Floor, Behind Inorbit Mall
Google Maps : https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA
Dates: 18th June (Wednesday) & 19th June (Thursday), 2025
Time: 10:00 AM to 2:00 PM
Documents Required: Resume and Aadhar Card (Hard Copy)

Point of Contact: Mr. Prakash
Email: bolleddu.prakash@intouchcx.com