Voice Process Assocaites Golden Opportunities
Golden Opportunities
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: Complaints, transactions, Authorization, Customer Inquiries, REQUESTS THROUGH EMAILS, Calls, Messages
About Golden Opportunities
Job Description
As a Voice Process Associate in the pharmaceutical industry, you will be responsible for handling customer inquiries, complaints, and requests through various channels such as emails, calls, and messages. Your role will also involve processing transactions and authorizations efficiently. Key Skills required for this role include: - Ability to respond to customer inquiries promptly and professionally. - Handling customer complaints with empathy and finding suitable resolutions. - Processing transactions accurately and ensuring proper authorization procedures are followed. This is a full-time, permanent position in the Outsourcing/Offshoring sector. As a Voice Process Associate, you will play a crucial role in maintaining high customer satisfaction levels and ensuring smooth operations within the pharmaceutical industry.,