Voice & Non Voice Technical Process Microsoft
Microsoft
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Verbal communication, written communication, Interpersonal Skills, Excellent Phone Etiquette, Multitasking, Organizational Skills
About Microsoft
Job Description
The ideal candidate for this role is someone who enjoys engaging with people and is proactive in resolving any issues that may arise. Your primary responsibility will be to turn customers into enthusiastic advocates of our products and services. Your key responsibilities will include communicating with customers through phone and chat channels, providing accurate and helpful responses to inquiries about our products, pricing, and availability, collaborating with internal teams to address customer needs effectively, and performing data entry tasks on multiple platforms. To be successful in this position, you should have at least 1 year of relevant work experience, possess exceptional phone etiquette, and demonstrate strong verbal, written, and interpersonal communication skills. Additionally, you must have the ability to handle multiple tasks simultaneously, as well as effectively organize and prioritize your workload. If you believe you are a suitable candidate for this role, please contact HR Apoorva at 9986600010 to schedule an interview.,