User Experience Researcher Infogain
Infogain
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Quantitative Research, Qualitative Research, Internal Communications, Communication skills, Analytical skills, agile process, Documentation, Organization, JIRA, Knowledge sharing, literature reviews, emerging technologies, Advocacy, writing reports, Pendo, User Testing, Hotjar, FigJam, User Zoom, ChatGPT, Perplexity, Helpscout, Google Workspace, QuickSight, Miro, Dovetail, Maze, SaaS experience, Interviews, Data Gathering, Industry Trends, UX Best Practices
About Infogain
Job Description
As a Senior UX Researcher, you will be instrumental in elevating user experience by leveraging data and research insights strategically. Your primary responsibility will involve close collaboration with the UX team and cross-functional partners to infuse a rigorous research perspective into strategic decisions that drive value for both users and the business. To excel in this role, we are seeking a candidate with over 5 years of experience in an in-house research team or relevant work environment, along with a degree in a relevant discipline. Proficiency in both quantitative and qualitative research methods, as well as the ability to write comprehensive reports and internal communications, are essential. Strong communication and analytical skills, along with a proven track record of independent work and cross-functional collaboration, are key attributes we are looking for. Experience with agile processes and delivery models, coupled with a meticulous approach to documentation and organization, will be highly valued. Familiarity with tools such as Pendo, User Testing, Hotjar, Jira, and others listed is preferred. Additional points will be awarded for SaaS experience and a flexible mindset comfortable with ambiguity. In this role, you will drive user-centric improvements by leading initiatives that align solutions with user needs and business objectives. You will champion research in strategic decisions, ensuring evidence-based perspectives guide solutions. Supporting the UX team, you will integrate research insights into design solutions, streamline workflows, and maintain best practices for collaboration and documentation. Your responsibilities will also include knowledge sharing, shaping UX strategy, conducting in-depth research, staying abreast of industry trends, and advocating for research and design excellence across the organization. Building strong relationships and fostering a collaborative environment for growth, innovation, and excellence within the UX team will be vital to your success in this role.,