US Tech Support Representative Mind map IT Solutions
Mind map IT Solutions
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Punjab
Skills: Basic computer knowledge, Upselling, Technical Sales, Email Support, Troubleshooting, MS Office suite, Windows OS, Laptops, Routers, printers, English Communication Skills, Operational Skills, Night Shifts, Smart speakers, Extendersrouters, GPS systems, Customer Handling Skills, Desktops, Emails, Security cameras
About Mind Map IT Solutions
Job Description
*Job Requirement:** 1. Candidates must possess excellent English communication skills. 2. Basic computer knowledge and operational skills are required. 3. Candidates should be comfortable working night shifts. 4. Responsibilities include upselling service plans/software to US clients through chat or calls. 5. Candidates will troubleshoot, analyze, and resolve technical issues, including those related to MS Office Suite, Windows OS, laptops, desktops, emails, routers, printers, and security cameras. *Position Available:** We are urgently hiring experienced candidates for the US technical support and sales process. *Job Summary:** Position: Customer Support Executive - Excellent English communication skills - Strong customer handling skills - Experience in technical sales is required Candidates must have prior experience working with smart speakers, email support, extenders/routers, GPS systems, etc. *Work Schedule:** - Night shifts, 6 days a week - Sunday is a fixed day off *Job Type:** Full-time, Walk-In Interviews WelcomeRequirement: 1. Candidate should have excellent English communication skills. 2. Candidate should have basic computer knowledge (Operational Skills) 3. Should be comfortable working Night Shifts. 4. Up-selling service plans/software to US clients through chat or calls 5. Troubleshooting, analyzing, and resolving technical issues (MS Office Suite, Windows OS, laptops, desktops, emails, routers, printers, and security cameras). We are urgently hiring:- Experienced for the US technical support/sales process. Job Summary: Customer Support Executive. Excellent English Communication Skills Excellent Customer Handling Skills. Experience in Technical Sales. Must have worked on Smart speakers, E-Mail calls, Extenders/routers, GPS systems etc. Night Shift (6 days working). Sun Fixed Off. Job Types: Full-time, Walk-In Job Type: Full-time Shift: Night shift Work Location: In person,