US MEDICAL SUPPORT (VOICE OUTBOUND US PROCESS) N... Aabasoft

About Aabasoft

Job Description

Roles & Responsibilities: Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship. Follows up with customer via telephone following initial sales contact. Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product. Continued product education to better service customer calls Maintains accurate daily record of sales in sales tracker. Requirements Requirements: One or more years experience of Telesales in a high volume fast, paced environment Strong customer service and telesales skills Experienced with Web Based Applications and Windows Ability to manage sensitive and critical client information Excellent verbal and written communication skills Problem solving and decision making skills Superior closing skills Ready to work in night shifts (Shift : 8 pm 5 am) Qualification: Graduates or above/Freshers or experienced. Vacancies : 15 What we Expect from you Consistently meets departmental sales goals. What you've got Excellent communication skill with fluency in English. Good organisational skills and the ability to multi-task and prioritise in a high-volume, fast paced environment.,