US IT Support Executive Mind map IT Solutions

About Mind Map IT Solutions

Job Description

ONLY HIRING FROM PUNJAB, HARYANA, CHANDIGHAR, AND HIMACHAL. Requirement: 1. The candidate should have excellent English communication skills. 2. Candidate should have basic computer knowledge (Operational Skills) 3. Should be comfortable working Night Shifts. 4. Up-selling service plans/software to US clients through chat or calls 5. Troubleshooting, analyzing, and resolving technical issues (MS Office Suite, Windows OS, laptops, desktops, emails, routers, printers, and security cameras). We are urgently hiring:- Experienced in the US technical sales process. Job Summary: Customer Support Executive. Excellent English Communication Skills Excellent Customer Handling Skills. Experience in Technical Sales. Must have worked on Smart speakers, E-Mail calls, Extenders/routers, GPS systems, etc. Night Shift (6 days working). Sun Fixed Off. Job Types: Full-time, Walk-In Salary: Negotiable. Good Incentive Plans. upto 20k per month Desired Candidate Profile # Fresher and Experienced Candidates from the Tricity (Chandigarh, Mohali, and Panchkula) # The candidate should be able to commute to the Mohali office. #Candidate should be hardworking and should possess a competitive nature concerning the job Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) Lead generation: 1 year (Preferred) Total work: 1 year (Preferred) Sales: 1 year (Preferred) Incentive Plans. Employment Type: Full Time, Permanent Role Category: Support & Operations Education UG: Any Graduate communication point for technology issues. To provide Server infrastructure management, to include: to assist in the planning & design of the server infrastructure, to assist in capacity planning, to assist in performance monitoring, to assist in operatingsystem upgradess andr patches, to assist in trouble-shooting & restoration of services, to assist in system backup & recovery procedures, to assist in regular backup and integrity checks, to assist in virus protection management. To provide network infrastructure management, to include: to assist in planning & design of the network infrastructure, to assist in capacity planning (future growth), to assist in the implementation of the devices, to assist in troubleshooting and restoration of service Job Types: Full-time, Permanent, Fresher Shift: Night shift Experience: total work: 1 year (Preferred) Work Location: In person,