Travel Advisor Hospitality Minds - Hotel marketing company

  • company name Hospitality Minds - Hotel marketing company
  • working location Office Location
  • job type Full Time

Experience: 2 - 2 years required

Pay:

Salary Information not included

Type: Full Time

Location: Maharashtra

Skills: Customer Service, Travel Planning, Relationship management, Logistics coordination, Team Collaboration, Booking, Customer Inquiry Handling, Customer service excellence, Compliance Adherence

About Hospitality Minds - Hotel Marketing Company

Job Description

As a Travel Advisor, your main responsibility will be to assist customers in planning and booking their travel arrangements, which may include flights, accommodations, and transportation. You will provide detailed information on various travel destinations, attractions, and local customs to help customers make well-informed decisions. Additionally, you will offer recommendations and suggestions tailored to customers" preferences and budget to enhance their overall travel experience. Your role will also involve handling customer inquiries efficiently and professionally, ensuring that any issues or concerns are addressed promptly. It is essential to stay updated on travel industry trends and developments to provide customers with the most relevant and up-to-date information. Building and maintaining strong relationships with travel partners, such as airlines, hotels, and car rental companies, will be crucial in ensuring smooth and enjoyable travel experiences for customers. You will be expected to assist in coordinating travel logistics and making necessary arrangements for group travel or special events. Providing exceptional customer service is key, as you should always strive to exceed customers" expectations. Adherence to company policies and regulations is necessary to ensure compliance and maintain the highest level of integrity in all interactions. Collaboration with team members is encouraged to share knowledge, experiences, and best practices to continuously improve the travel advisory process. The location for this position is Mumbai (Borivali East), and the salary offered will be as per industry standards. Immediate joiners are preferred, and the notice period is not specified.,