Trainee Process Consultant - Non Voice Sagility
Sagility
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Non Voice, Interpersonal Skills, Customer Service, Verbal communication, written communication, Conflict resolution, Data Analysis, Metric management, coaching, Training, performance evaluation, Team Leadership, Project Management, Strategic leadership, MS Office, Computer Skills, Analytical skills, Claims Administrations, Problemsolving, Technology Proficiency, Motivation, Conflict handling, Delegation, Workload Management, Typing Skills, English communication, comprehension
About Sagility
Job Description
About Sagility The role of an associate is to contribute to the overall team performance and profitability by implementing action plans which in return will improve and maintain client satisfaction. Job title: Trainee Process Consultant - Non Voice Job Description: Education: Any Graduate Experience: 0-1 Year Roles & Responsibilities: Possess basic knowledge of Claims Administrations - Non Voice Good reasoning and analytical skills Able to communicate fluently in the language required for the function/location Active listening skills Passion to learn Influencing skills Ability to comprehend the process requirement well Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Processing claims/developing projects/handling calls as per the process guidelines Adhering to the SLA, understanding Quality & Auditing parameters Meeting assigned productivity goals Understanding and adhering to quality standards Meeting TAT Mandatory Skills: Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to understand basic data and take appropriate action. Ability to drive individual and team efficiency and productivity through effective and efficient metric management. Ability to coach, train, and motivate employees and evaluate their performance. Ability to strategically lead and develop team towards improved performance. Ability to delegate and manage work loads and projects across functions within the organization. Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Preferred Skills: MS office Typing skills & computer skills Effective communication in English Good analytical skills Comprehending ability Location: BLR, SEZ Global Village Twr F - 9FIndia,