Toolset Manager HCLTech

About HCLTech

Job Description

The role of Toolset Manager in Hyderabad requires at least 6+ years of relevant experience. As a candidate, your responsibilities will include exposure to new technologies such as AI, Automation, PowerBI, and Windows. You will engage in challenging work alongside specialists and leadership, manage software utilized daily by a large organization, influence the design and development of tools, and collaborate with various partners across different functions. You will be a part of the Support Command Center within the EUSS organization. The Toolset Management team, comprising 8 employees including the manager, is tasked with managing, administering, and providing technical maintenance for critical applications like CRC, Nimbus, and ServiceNow. The team aims to enhance performance, user experience, and address operational needs identified by operations managers. To excel in this role, you should have experience in application deployment and maintenance, monitoring, creating, and updating GitLabs, crafting database queries for PowerBI management, and conducting risk assessments for new application on-boarding. A minimum of 3 years of experience in a similar role is required. Desired candidates must be fluent in English and capable of creating knowledge base articles for products that are understandable to non-technical users. Proficiency in IT architecture, risk assessment, SCRUM, GitLab, and contemporary knowledge of server operation are essential. An eagerness to participate in tests of supported applications is also desired.,