Title Exotel (Inbound Calling) Accord Manpower Services
Accord Manpower Services
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Customer Service, Problem Solving, Effective communicator, Language Proficiency
About Accord Manpower Services
Job Description
Working for inbound processes, you will be responsible for being an effective communicator and providing solutions based on the customer/client requirements. Your duties will include making note of customer feedback/escalations and arranging callbacks accordingly by the senior team members. Additionally, you will be expected to efficiently manage customer/client queries, complaints, and issues. Proficiency in language skills is essential for this role.,