Title Enquiry Executive Multitex Filtration Engineers Ltd

About Multitex Filtration Engineers Ltd

Job Description

You will be joining Multitex Filtration Engineers Ltd, a leading global company based in New Delhi, Delhi, India, that specializes in providing high-quality filtration solutions to diverse industries worldwide. As an Enquiry Executive in Noida, your role will involve handling customer inquiries, providing product and service information, maintaining customer records, following up on interactions, and supporting the sales team. Your responsibilities will include responding to queries through phone and email, processing orders, and ensuring customer satisfaction. To excel in this role, you should possess strong communication and interpersonal skills to engage effectively with customers and team members. Experience in customer service and managing inquiries is essential, along with proficiency in using CRM software and maintaining accurate customer records. Problem-solving skills and the ability to address customer complaints are also crucial. You should have excellent organizational skills to multitask in a fast-paced environment and a basic understanding of sales processes and support. Proficiency in MS Office Suite and other basic computer skills is required, and a Bachelor's degree in Business Administration, Marketing, or a related field is preferred.,