Title Customer Success Manager Fulltrack AI
Fulltrack AI
Office Location
Full Time
Experience: 2 - 2 years required
Pay: INR 400000 - INR 600000 /year
Type: Full Time
Location: All India
Skills: Customer satisfaction, Customer Service, Analytical skills, Customer Retention, relationship building, marketing, Excellent written, verbal communication skills, Ability to work independently, Experience in the sports industry, Bachelors degree in Business, Interest in sport, Cricket Background
About Fulltrack AI
Job Description
You will be joining Fulltrack AI as a Customer Success Manager in a full-time remote role. Your primary responsibility will be to ensure customer satisfaction by analyzing data, retaining customers, building strong relationships, and providing exceptional customer service consistently. Your role will involve utilizing your skills in customer satisfaction, data analysis, customer retention, relationship building, written and verbal communication, and the ability to work independently and remotely. To excel in this role, you should possess a Bachelor's degree in Business, Marketing, or a related field. Previous experience in the sports industry, particularly in cricket, will be advantageous. An interest in sports is essential, and a cricket background is preferred. Join us at Fulltrack AI and be part of our team that provides auto-generated stats and ball tracking capabilities to renowned cricket organizations such as Cricket South Africa, Cricket Ireland, Cricket Victoria, Surrey County Cricket Club, and many others. Embrace this opportunity to contribute to our mission of delivering exceptional customer service and maintaining strong relationships with our clients.,