Tier 3 Support Engineer Albatronix

  • company name Albatronix
  • working location Office Location
  • job type Full Time

Experience: 5 - 5 years required

Pay:

Salary Information not included

Type: Full Time

Location: Telangana

Skills: sap fico, idocs, BAPIs, BADIs, OpenText VIM, SAP MMFI, BTEs, ABAP Debugging

About Albatronix

Job Description

About We are seeking an experienced L3 Support Engineer specializing in OpenText VIM and SAP FICO for the technology sector. You will provide high-level support and ensure system stability and efficiency. Key Responsibilities Provide L3-level support for OpenText VIM integrated with SAP FICO. Troubleshoot and resolve complex VIM workflow, OCR, and document processing issues. Work with SAP FICO, AP, and Procurement teams for end-to-end invoice processing support. Analyze and resolve integration issues between OpenText VIM and SAP. Optimize performance and process automation with functional and technical teams. Lead incident management, root cause analysis, and proactive system monitoring. Ideal Profile 5+ years of experience in OpenText VIM and SAP FICO. Hands-on experience in VIM workflows, ICC/OCR, DP Document Processing, and Invoice Approval Workflows. Solid understanding of SAP MM-FI integration and troubleshooting IDOCs, BAPIs, BADIs, and BTEs. Experience with custom configurations, enhancements, and ABAP debugging. Strong communication skills and ability to collaborate with cross-functional teams. Nice to Have Certification in OpenText VIM or SAP FICO. Experience with S/4HANA VIM migration and implementation. ,