Telesales Customer Care Executive Just Dial

Job Description:

We are looking for enthusiastic Executives to join our team, handling both Voice and Sales processes. As a Executive, your responsibilities will include managing incoming calls, addressing customer inquiries, providing information about our products/services, and effectively promoting sales. Fluency in English is mandatory, and proficiency in one of the following languages is required: Hindi, Tamil, Malayalam, or Kannada.

Qualifications:

Minimum educational qualification: 12th pass and above

Age between 18 to 30 years.

Strong verbal and written communication skills in English and one regional language (Hindi, Tamil, Malayalam, or Kannada).

Ability to empathize with customers and resolve queries efficiently.

Prior experience in customer service or sales will be advantageous.

Proficiency in Excel and basic computer skills preferred.

Responsibilities:

Handle customer complaints and provide appropriate solutions.

Achieve sales targets and goals established by the company.

Maintain high levels of customer satisfaction through excellent service delivery.

Collaborate with team members to achieve better results.

Ensure compliance with company policies and procedures.

Salary and Benefits:

Performance-based incentives.

Comprehensive training provided to enhance skills.

Opportunities for career growth within the company.