Telecom - Service Management Phygital Insights

About Phygital Insights

Job Description

Full time | Work From Office This Position is Filled Department / Category: DOMAIN SPECIALIST Listed on Dec 28, 2023 Work Location: AHMEDABAD Job Descritpion of Telecom - Service Management 8 to 10 Years of Relevant Experience Expertise in LTE network implementation, including base station configuration, commissioning, and optimization. Proven ability to handle customer interactions effectively, addressing technical queries and providing solutions related to service delivery and performance. Strong experience in conducting and analyzing drive testing, optimizing network performance based on real-time data. Deep knowledge of Radio Access Network (RAN) issues, both during the implementation phase and in post-implementation support. Hands-on experience with LTE tools for network monitoring, performance analysis, and issue resolution. Proficiency in troubleshooting LTE network issues, including signal quality, handover, and capacity management. Experience in coordinating with cross-functional teams, including field engineers, operations, and customer support teams, to ensure seamless service delivery. Ability to manage service-level agreements (SLAs) and ensure that telecom services meet or exceed customer expectations. Excellent communication and interpersonal skills to facilitate smooth collaboration with internal teams and external clients. Required Skills for Telecom - Service Management Job LTE RAN Issues Our Hiring Process Screening (HR Round) Technical Round 1 Technical Round 2 Final HR Round Position Filled Relavant Jobs in Domain Specialist,