Telecalling Executive Zoya Software

Job Title: Telecalling Executive (Female, Work From Home)Job Summary:We are looking for a female Telecalling Executive to handle outbound and inbound calls from home. The candidate should have excellent communication skills, the ability to handle customers professionally, and basic knowledge of computer and internet usage.

• Key Responsibilities:Make outbound calls to potential and existing customers to promote products/services.
• Handle inbound inquiries and provide accurate information.
• Maintain records of customer interactions and update the CRM system.
• Follow up with leads and ensure timely conversions.
• Achieve daily/weekly calling and conversion targets.
• Provide excellent customer service and resolve customer queries.
• Required Skills:Excellent verbal communication in Hindi and English (additional regional languages is a plus).
• Good listening skills and patience to handle queries.
• Basic computer knowledge and familiarity with MS Office/Google Sheets.
• Ability to work independently from home.