Telecalling Executive Homeocare International

  • company name Homeocare International
  • working location Office Location
  • job type Full Time

Experience: 0 - 31 years required

Pay: INR 15000 - INR 20500 /Month

Type: Full Time

Location: Homeopathy Clinic - Malleshwaram | Homeocare International Malleshwaram , Bangalore, beside Max Showroom, Vyalikaval, Kodandarampura, Malleshwaram, Bengaluru, Karnataka, India Malleshwaram 15th Cross, Bengaluru

Skills: General Skills, Communication, Teamwork

About Homeocare International

Job Description

· Greeting to the Patients before and After the calls

· Handling customer queries, provide information about services

· Should support daily operations of the clinic

· Attending to the patients queries over the telephone and convert all queries into appointments (FE and references)

· Schedule Appointments and coordinate with patients in polite way and should not harsh on calls

· Should provide vital information requested by patients from time to time

· Reference Collections from Existing Patients 

· Responsibilities for maintenance of Patients Appointments/Data

· Follow up with Missed Appointments

· Cold Calling the Database to maximize capacity utilization

· Should Coordinate with Doctors / CROs regarding POT

· Should work individually; prioritize the urgency of multiple of requests.