Telecaller Inbound Unity Small Finance Bank
Unity Small Finance Bank
Office Location
Full Time
Experience: 1 - 31 years required
Pay: INR 15000 - INR 32000 /Month
Type: Full Time
Location: Turbhe, Navi Mumbai, Maharashtra, India Turbhe East, Mumbai
Skills: General Skills, Communication, Teamwork
About Unity Small Finance Bank
Job Description
Process :- Telecaller Inbound (Unity Small Finance Bank)
Location: Turbhe, Navi Mumbai
Industry: Banking Process
Key Responsibilities
- Handle inbound calls from customers related to banking products, services, and account inquiries
- Provide accurate information and resolve customer issues in a timely and professional manner
- Maintain detailed records of customer interactions and transactions
Candidate Requirements
- Minimum 12 months of experience in customer service, preferably in Banking, BPO, or BFSI sectors
- Must be a graduate from a recognized university
- Excellent verbal communication skills; Versant level 5 certification is required
- Strong problem-solving abilities and customer-centric mindset
- Ability to work in rotational shifts, including weekends and holidays as per business requirements
- Proficiency in handling CRM systems and basic computer applications
Compensation and Benefits
- Salary: Up to ?32,000 CTC per month
- Performance-based incentives
- Opportunity for career advancement within the organization
- Comprehensive training and development programs
Interview Process
- HR Screening Round
- Operations Round (Face-to-Face)
- Aptitude Test
- Final Client Interview (Face-to-Face)
Ready To Apply?
Contact
HR Sakshi :- 8432537262