Telecaller Swiggy

Telecaller Job DescriptionWe are seeking a motivated and customer-focused Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential or existing customers to inform them about our products/services, answer queries, and generate sales or appointments. The role requires excellent communication skills, a pleasant phone manner, and the ability to handle customer concerns efficiently.

• Key Responsibilities:Make outbound calls to customers to promote products/services.
• Handle inbound queries and provide appropriate solutions.
• Maintain a database of customer information and call records.
• Follow up with leads and ensure successful conversions.
• Meet daily/weekly/monthly call and sales targets.
• Maintain a positive attitude and handle rejections professionally.
• Requirements:Minimum qualification: 12th Pass / Graduate (preferred).
• Good verbal communication skills in [languages, e.g., Hindi & English].
• Basic computer knowledge (MS Excel, CRM usage).
• Prior telecalling or customer service experience is a plus.
• Strong interpersonal and persuasion skills.