Tele Sales Executive Pedestal Techno World Private Limited

About Pedestal Techno World Private Limited

Job Description

You will be joining our team as a Tele Sales Executive in the EduTech industry. Your role will involve generating leads, making sales calls, closing deals over the phone, and maintaining customer relationships. As a Tele Sales Executive, you will be responsible for using provided scripts and sales techniques to convert leads into sales. Building and maintaining strong relationships with potential and existing customers to encourage repeat business will be a key part of your role. Your responsibilities will include achieving and exceeding monthly sales targets consistently, answering customer inquiries, and resolving complaints in a professional manner. You will need to stay updated on industry trends, competitors, and customer needs through market research. It will also be important to maintain accurate and up-to-date records of customer information, take and process customer orders accurately, and conduct follow-ups on calls and emails to ensure customer satisfaction and closure of leads. In addition to these responsibilities, you will be expected to upsell and cross-sell additional products and services, direct qualified leads to the field sales team when necessary, and maintain detailed records of calls, conversions, and customer feedback. Collaboration with other team members to meet collective goals is essential. Key skills required for this role include excellent verbal communication and interpersonal skills, strong negotiation and persuasive skills, a customer-focused attitude, good product knowledge, and willingness to learn. You should also have the ability to handle rejection positively and work under pressure in a fast-paced environment. While a Bachelor's degree or equivalent is preferred, it is not mandatory. Prior experience in EduTech sales or telesales is a plus. Proficiency in CRM software and basic computer applications will be beneficial for this role.,