Tele-calling Executive Infonet

About Infonet

Netstar excels at reducing their clients' telecom expenses. Netstar is a customer-centric organization focused on building long-term, mutually beneficial relationships with customers by providing superior, “full-menu” services.

Initially, Netstar audits a company's bills and contracts to cut costs and optimize services. Once that is accomplished, Netstar validates monthly bills against contracted rates, obtains billing credits and refunds, resolves service outages and manages telecom procurement projects. Customers experience tremendous savings and peace of mind, knowing that Netstar takes care of it all.

Netstar serves businesses throughout the US.

Job Description

Location: Ahmedabad
Preferred Qualification: Diploma/ Degree in any stream.
Preferred Work Experience: 0 – 2 years
Facility: Infonet Technologies, A-904, Ratnaakar Nine Square, Opp. ITC Narmada, Judges Bunglow Road, Satellite, Ahmedabad - 380015                    
Work:Telecalling to existing customers & new potential customers                    
Contact Person:    Rushi Thakar                    
Address: Ahmedabad                    
Shift time: 9 am to 6 pm                    
Salary increment: Annually                    
Company Stipend    12TH & BELOW    ITI & GRADUATE - 15000,    D.M.E.    BE./B.TECH. - 18000 per month
Govt. Contribution                    
Total Stipend                    
Statutory benefit                    
Earned leave     As per rules    As per rules    As per rules    As per rules    
Future career opportunity & Benefits    Full time employment with company in Sales & Marketing division                    
Company rules:    Good Communication is a must - English, Hindi, & Gujarati.                    

Job Description

Calling existing and prospective clients to enquire for orders, and explaining the product and services offered by the company.
Taking up responsibility for being first point of contact for inbound calls.
Obtaining customer information and other relevant data, verifying surveys, and resolving queries.
Preparing call reports and sharing with relevant teams for further action.
Contact data entry in company ERP system on regular basis.

Required Skills
Candidate should have inclination of working in a telecalling job involving significant amount of customer interaction.
Candidate should have good interpersonal skills and high command on verbal communication skills.
Candidate must have fluency in English, Hindi, and Gujarati languages.
Candidate should have basic computer proficiency including MS Office.
Candidate should be willing to learn and undertake required training.
Flexible street smart approach: ready to work in a humble yet fast growing environment.