Tele Calling . Job Resource point
Job Resource point
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 100000 - INR 150000 /year
Type: Full Time
Location: Bankura
Skills: Communication, Customer service orientation, Negotiation skills, customer, listening skills, Problemsolving abilities, Familiarity with CRM systems, Excellent Communication Skills, sales orientation, Data entry skills, Decisionmaking abilities
About Job Resource Point
Job Description
As a Tele Calling Executive, you will play a crucial role in our organization by reaching out to potential and existing customers over the phone. You will be responsible for representing the company in a professional manner, promoting our products or services, and building strong customer relationships. Key Responsibilities: - Making outbound calls to potential and existing customers - Promoting products or services to generate sales leads - Understanding customer needs and handling inquiries or complaints - Updating customer information and call logs in the database - Meeting call quotas and sales targets - Following communication scripts and company policies - Resolving customer objections and providing accurate information - Collaborating with the sales team to achieve goals - Managing and updating customer databases - Providing feedback and input on call processes and strategies - Adhering to compliance and quality standards - Maintaining professionalism and a positive attitude - Performing any ad-hoc duties as assigned - Ensuring customer satisfaction and retention - Keeping abreast of product knowledge and industry trends Location: Durgapur, Bankura (West-Bengal) Salary: 10,000/- to 12,000/- Required Qualifications: - High school diploma or equivalent - Excellent communication and negotiation skills - Strong sales and customer service orientation - Ability to handle rejection and overcome objections - Good problem-solving and decision-making abilities - Familiarity with CRM systems and call center equipment - Ability to work in a fast-paced environment - Resilience and persistence in achieving targets - Adherence to compliance and ethical standards - Positive and results-driven attitude - Ability to work well in a team - Flexibility to work varied shifts if required - Basic computer and data entry skills - Good listening and communication skills Interview Venue: Job resource Point, Module No: 408, Webel I.T park, Near Ananda Bazzar Patica Factory, Barjora, Bankura.,