Tele Caller Executive Grapes Innovative Solutions

About Grapes Innovative Solutions

Job Description

As a potential candidate for the position, you will be responsible for contacting potential customers through outbound calls using the provided scripts and guidelines. Your main tasks will include qualifying leads and identifying potential customers for the sales team, providing product or service information to potential customers, and handling customer inquiries and complaints in a professional and efficient manner. To excel in this role, you will need to achieve and exceed sales targets or other performance metrics set by the company. It is essential to maintain accurate records of customer interactions and call outcomes, which will be done using CRM software to manage customer information and track sales activities. Additionally, you will be expected to participate in team meetings and sales training sessions to enhance your skills and contribute to the overall success of the team. This is a full-time, permanent position suitable for freshers as well. The benefits include paid time off and Provident Fund. The work schedule is during the day shift or morning shift. The ideal candidate should hold a Bachelor's degree and have at least 1 year of experience in telecalling, tele sales, or related fields. Proficiency in Hindi and English languages is preferred for effective communication with customers. The work location is in person, and the expected start date for this opportunity is 27/08/2024.,