Tele Caller Black Bull Consultants

About Black Bull Consultants

Job Description

Job Title: Telecaller Fintech/NBFC

Location: Agra

Job Type: Full-time

Experience: 6 months as telecaller

Salary: As per industry standards + Incentives

Job Summary:

We are seeking a motivated and dynamic Telecaller with prior experience in Fintech or NBFC domains to join our team. You will be responsible for reaching out to potential and existing customers, explaining financial products (like personal loans, business loans, credit lines), and converting leads into successful applications.

Key Responsibilities:

• Make outbound calls to potential customers for loan products or financial services.

• Follow up on leads generated through digital campaigns, referrals, and CRM.

• Explain loan features, eligibility, documentation, and process in a clear and convincing manner.

• Maintain a database of customers and update call status regularly.

• Achieve daily/weekly/monthly targets of calls, conversions, and follow-ups.

• Handle inbound queries from interested prospects.

• Coordinate with sales or credit teams for lead progression and application status.

• Ensure compliance with company and regulatory policies.

Key Requirements:

• 1+ year experience in telecalling, telesales, or customer acquisition in NBFC, Fintech, or BFSI sectors.

• Good understanding of loan products (personal loans, business loans, BNPL, credit cards, etc.).

• Excellent communication (Hindi & English) and interpersonal skills.

• Ability to handle rejection and pressure with a positive attitude.

• Knowledge of CRM software or telecalling systems is a plus.

• Graduation preferred but not mandatory for experienced candidates.

Preferred Skills:

• Target-oriented and self-driven.

• Strong follow-up and coordination skills.

• Multilingual abilities (bonus).

• Experience in selling unsecured loan products is an added advantage.

Perks & Benefits:

• Attractive incentive structure.

• Opportunity to grow within a rapidly scaling Fintech/NBFC.

• Friendly work culture and performance-based rewards.