Tele Caller Packtek Packaging

About Packtek Packaging

Job Description

You will be a Tele caller based near the Najafgarh location. Your role will involve making outbound calls to potential customers, answering incoming calls, presenting products, and explaining the benefits of products or services to encourage customers to make a purchase or schedule an appointment. Additionally, you will be responsible for building relationships with existing and potential customers, managing customer information in databases, providing customer service by resolving concerns and collecting feedback data, making reports based on conversations, and following organizational guidelines while tele calling. You will also interact with customers via various channels such as live chat, emails, social media, and direct calls. To excel in this role, you should possess excellent communication skills in English and have a creative thinking ability to effectively engage with customers. Qualifications: - Graduate Skills required: - English proficiency - Reporting skills - Strong communication skills - Database management skills,