Tele Caller BigBasket

  • company name BigBasket
  • working location Office Location
  • job type Full Time

Industry Type - Internet / E-Commerce

Category: Others

Experience: 0.6 - 1 years required

Pay: INR 150000 - INR 180000 /year

Type: Full Time

Location: Mumbai

Skills: Call Center Operations, Sales

About BigBasket

BigBasket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Group. It is a registered company with name as the Supermarket Grocery Supplies Pvt. Ltd. As of January 2023, the company operates in more than 30 cities in India and processes around 15 million orders per month. 

Job Description

Position - Tele Caller 
No of Vacancies - 2 
Location - Andheri 
Experience - Minimum 6 months experience in telesales or customer support executive
Qualification - Graduation 
Salary - 16K to 18K

JD:- 

1. Making outbound calls to potential customers
2. Identifying customer needs and offering solutions
3. Negotiating prices and closing sales deals
4. Maintaining customer records and updating customer information
5. Achieving sales targets and KPIs
6. Collaborating with other departments to improve sales strategies
7. Staying up-to-date with industry trends and competitor activities

Requirements:
1. Proven experience in telesales or a similar sales role
2. Excellent communication and interpersonal skills
3. Ability to multitask and prioritize effectively
4. Strong negotiation and closing skills