Technology Support Specialist BCE Global Tech
BCE Global Tech
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Incident management, Change Management, Problem Management, Monitoring, Zabbix, Troubleshooting, Linux, Problem Management, Dynatrace, nagios, Prometheus, Elk, Grafana, File Manipulation, Perform system health checks, Investigate Customer issues, Investigate system alarms, Leadparticipate in Incident management, Perform Change Reviews, Postmortems, drive resolution of customer impacting issues, Improve detection of issues alarm tuning, Fulfill daily requests, Oncall Duties
About BCE Global Tech
Job Description
Back Key Responsibilities Technical support - Incident management, change management, problem management Monitoring - Zabbix, Prometheus, ELK, Grafana Troubleshooting - Customer issues, Application issues Linux - file manipulation Perform system health checks Investigate Customer issues Investigate system alarms Lead/participate in Incident management Perform Change Reviews Problem management - lead/participate in Postmortems Problem management - drive resolution of customer impacting issues Improve detection of issues (alarm tuning) Fulfill daily requests Oncall Duties Required Qualifications To Be Successful In This Role Monitoring - Zabbix, Prometheus, ELK, Grafana, Dynatrace, Nagios Incident Management Linux Additional Information Job Type: Permanent Full Time Work Profile: Hybrid (Work from Office/ Remote) Years of Experience: 3-7 Years Location: Bangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options. Professional development and training opportunities. A supportive and inclusive work environment,