Technology & Automation Developer Bold Business

About Bold Business

Job Description

We are seeking a proactive, motivated, and tech-savvy developer to join our global remote team. Your role will be crucial in enhancing our processes, automating workflows, and integrating systems throughout the organization. Collaborating across Sales, Recruiting, Client Delivery, and Operations teams, you will contribute to our growth by streamlining manual tasks and introducing smarter tools. Your responsibilities will include leading initiatives in system integration, API implementation, workflow optimization, and automation while supporting the development of our tech stack. The ideal candidate should be a forward-thinking problem-solver adept at leveraging technology to address complex workflow and business challenges. This position offers a high-impact opportunity with long-term visibility, firmwide influence, and prospects for advancement. As a growing BPO company that emphasizes technological innovation, we are committed to reshaping business operations using the latest tools and strategies to deliver outstanding outcomes for our clients. Key Responsibilities: Process Optimization: Evaluate current workflows, detect inefficiencies, and deploy automation or technical solutions for enhanced performance. Tech Stack Management: Configure and maintain tools like CRMs, marketing platforms, and data enrichment systems to ensure smooth integration and usability. System Integration: Utilize APIs and integration tools such as Zapier, Make, or similar platforms to connect various tools and systems. API & Automation Development: Create scripts or utilize low-code/no-code solutions to automate tasks and data transfers efficiently. Data Analysis & Reporting: Develop and manage dashboards, analyze KPIs, and offer actionable insights for business improvement. Technical Support: Serve as a technical troubleshooting expert across different teams. Innovation & AI Application: Propose and implement AI tools and automation to address operational hurdles and enhance workflows effectively. Cross-Team Collaboration: Communicate proficiently with technical and non-technical teams in a diverse, global setting. Qualifications: Minimum of 5-8 years of experience in business operations, sales/marketing support, or similar tech-focused roles. Proficiency in Python, Java, APIs, and web scraping tools. Experience with integration platforms like Zapier, Make, or similar tools. Demonstrated technical acumen and enthusiasm for exploring new software and automation solutions. Strong data skills encompassing trend analysis, dashboard creation, and report generation. Excellent written and verbal English communication skills. Effective troubleshooting and problem-solving capabilities. Familiarity with CRMs, marketing automation, and project management tools. Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Self-starter mindset with the ability to excel in a team-oriented remote work environment. What We Offer: Engage with cutting-edge sales technology and contribute to shaping our evolving tech infrastructure. Thrive in a dynamic, supportive global remote team with genuine work-life balance. Join a culture that values your input and equips you with the resources for success. Play a pivotal role in sales operations with your impact on company growth being clearly visible. Be part of an innovative team that embraces continual learning, adaptation, and tackling new challenges. Please note that all communication from Bold Business recruiters will be from @boldbusiness.com email addresses or our Applicant Tracking System, JazzHR. Any other email domain should be treated as suspicious. Additionally, Bold Business recruiters and authorized representatives will never ask for sensitive information via email or text.,