Technical Writer Everrtech Software Private Limited

About Everrtech Software Private Limited

Everrtech has been a key player in Medical healthcare imaging since its inception in 1998. Everrtech provides efficient and future-proof products to niche markets with long-term growth potential.
Everrtech provides high-tech medical imaging, teleradiology & diagnostic imaging software solutions adoptable for all the hospitals, scan centers, medical Centers etc.

Job Description

Technical Writer
Skills:- Excellent communication skills in English language, Techincal writer preferably worked in healthcare domain
Salary:- 4 LPA
Notice Period:- Immedidate to 30 Days
Location:- Mumbai
Interview Process:- Virtual (1 Round)
Years of experience- 2-3 Years

Because of our commitment to customer/client satisfaction, Everrtech Software Pvt Ltd hasgrown into an industry leader. The driving force behind this success is our unwavering belief in clear and effective communication. We’re searching for an experienced technical writer to join our team and help take our [customer/client]-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Objectives of this Role

•  Develop comprehensive documentation that meets organizational standards
•  Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
•  Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
•  Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
•  Evaluate current content and develop innovative approaches for improvement Daily and Monthly Responsibilities
•  Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
•  Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
•  Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
•  Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
•  Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
•  Interpret complex software/product features and functions and translate them into a concise, relevant, and readable format. 
•  Create tutorials to help end-users use a variety of applications
•  Plan, create, and modify technical documents, including user specifications, manuals, and test plans to facilitate the software and product development. 
•  Report to seniors on progress and review of technical content.
•  Proofread and edit content created by team members and other writing staff. 
•  Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience. 
•  Producing high-quality documentation that is appropriate for its intended audience
•  Working with internal teams on product and documentation requirements
•  Writing easy-to-understand user interface text, online help and developer guides
•  Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
•  Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
•  Create and maintain the information architecture.
•  Consult software and technology subject matter experts to review, modify, and revise complex documentation for all departments, employees, and audiences.
•  Assess and evaluate the user and employee needs and level of knowledge relevant to technical documentation.
•  Collaborate with product designers and developers to study product samples and make instructions easier to comprehend.
•  Write, review, and organize online help content to facilitate end-users.
•  Select and adopt a uniform writing style across all media and other platforms for consistency within and outside the organization. 
•  Indulge in user research for feedback, revisions, and improvement in technical content.

•  Bachelor’s degree in relevant technical field
•  2-4 years’ industry experience as an effective technical writer
•  Proven ability to quickly learn and understand complex topics
•  Previous experience writing documentation and procedural materials for multiple audiences
•  Superior written and verbal communication skills, with a keen eye for detail
•  Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

•  Proven ability to handle multiple projects simultaneously, with an eye for prioritization
•  Firm understanding of the systems development life cycle (SDLC)
•  Previous software development experience
•  Certification through the Society for Technical Communicators
•  Experience using XML tools to create documentation
•  University degree in Computer Science, Engineering or equivalent preferred.