Technical Support Representative Easytech Innovation Pvt.Ltd
Easytech Innovation Pvt.Ltd
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Service skills, Troubleshooting, Software troubleshooting, Hardware troubleshooting, Strong technical aptitude, ProblemSolving Skills, Excellent communication
About Easytech Innovation Pvt.Ltd
Job Description
You will be joining Easytech Innovation Pvt. Ltd in Mumbai as a full-time Technical Support Representative. In this role, you will provide technical assistance and support to customers, resolving issues efficiently and escalating unresolved problems when necessary. Your responsibilities will also include documenting support activities and collaborating with internal teams to ensure timely resolution of customer issues. To excel in this role, you should possess a strong technical aptitude and problem-solving skills. Excellent communication and customer service skills are essential, along with the ability to troubleshoot and resolve technical issues effectively. Knowledge of software and hardware troubleshooting will be beneficial for carrying out your responsibilities successfully.,