Technical Support Engineer (L2) WORDS WORTH
WORDS WORTH
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Jharkhand
Skills: Software Installation, Communication skills, Interpersonal Skills, Customer Service, basic troubleshooting, hardware software troubleshooting, Problemsolving
About WORDS WORTH
Job Description
We are looking for a skilled Technical Support Engineer with expertise in software installation and basic troubleshooting. If you have a passion for technology and a knack for problem-solving, we want to hear from you! - Sound knowledge of software installation and configuration - Proficiency in basic troubleshooting techniques - Troubleshooting and Resolution of hardware & software issues through telephonic & remote tools. - Strong communication and interpersonal skills - Familiarity with customer service principles and practices - Willing to travel as per project requirement Responsibilities: - Ensure timely resolution of customer issues - Provide hands-on technical support to customers, including software installation and troubleshooting - Collaborate with product development and quality assurance teams to identify and resolve software issues Benefits: - Competitive salary and benefits package - Opportunities for professional growth and development - Friendly and supportive work environment Job Type: Full-time Shift: Day shift Work Location: In person,