Technical Support Engineer L1 - IN Excis Compliance
Excis Compliance
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Hardware troubleshooting, Technical Support, IT projects, Inventory Management, Data Migration, Customer Service, Windows, Mac Os, VPN, Remote Desktop Support, TCPIP, DNS, dhcp, TeamViewer, remote desktop, English, Software installations, networks, Remote support tools
About Excis Compliance
Job Description
Job Description Are you a tech-savvy problem solver Join our team as a Desktop Support Engineer and help keep our organization running smoothly. You'll be the go-to person for all things tech, from hardware troubleshooting to software installations. What You'll Do: Provide on-site and remote technical support Troubleshoot hardware and software issues Manage device installations, moves, and changes for desktops, laptops, and peripherals Support various IT projects, such as software deployments and network upgrades Maintain and optimize IT assets, including inventory management and hardware/software upgrades Assist with data migration and recovery processes Provide excellent customer service to all users, including VIP support Requirements A degree in Computer Science or related field 2-3 years of experience in IT support Strong technical skills Excellent communications Proficiency in Windows/Mac OS Experince in troubleshotting hardware & software, good knowledge of netowkrs, VPN, remote desktop support Requirements 1-3 years of experience in IT support Proficiency in Windows /Mac OS Understanding of network concepts (TCP/IP, DNS, DHCP) Experience with remote support tools (e.g., TeamViewer, Remote Desktop) Fluency in English,