TECHNICAL SUPPORT ENGINEER - 24/7 CUSTOMER SERVICE... Aabasoft
Aabasoft
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: good communication skill, Language Skill Malayalam, Strong Customer Service skills, Good organizational skills, Verbal, written communication skills, Problem solving skills, Decision Making Skills
About Aabasoft
Job Description
You should have a minimum qualification of B.Tech in any stream, whether you are a fresher or experienced professional. Excellent communication skills in both English and Malayalam are essential, as you will be required to handle customer complaints and follow-ups. The role will involve working in rotational shifts with rotational offs, so flexibility in working hours is a must. Strong customer service skills, good organizational abilities, and the capacity to multitask and prioritize in a fast-paced environment are key requirements for this position. In addition to these skills, we expect you to possess problem-solving and decision-making abilities to effectively address customer concerns. The shift timings for this role range from 1pm-10pm, 3pm-12am, and 8am-5pm.,