Technical Support Vembu
Vembu
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Chennai
Skills: English, Communication skills, Problem Solving, Analytical skills, Business Acumen, industry knowledge, Team player
About Vembu
Job Description
Location: Chennai, India ROLES AND RESPONSIBILITIES Responding to client/partners queries/issues (Voice and Non-Voice Support). Assisting clients/partners in troubleshooting. Rectifying issues and closing the query/issue. Qualification: Graduates/Post Graduates in Maths/Computer Science (or) Professional Degrees in Computer Science/ECE/EE EXPERIENCE 0 4 yrs (Prior experience is a plus but not expected) Skills and Competencies: Good in English (Verbal and Written). Good Communication Skills. Good Problem Solving skills. Willing to learn technical concepts regarding software products. Reasonable Analytical Skills. Business Acumen. Industry knowledge. Good Team Player Other requisites: Candidates should have the right attitude and show good commitment. Prior experience with technical support for a hardware/software product is a major plus. Prior experience talking to US/UK customers is a major plus Shift: US Shift (6 PM to 4 AM), Rotational Also,