Technical Project Manager Process9 Technologies

About Process9 Technologies

Process Nine is the leading language localization technology company in Asia, enabling the Government, MSMEs, and Fortune 500 companies to access non-English speaking customers around the world in a simple and painless manner by utilising its robust technology platforms. We facilitate multilingual digital transformations in order to prepare your business for the new digital era. Whether it's a website, app, platform, chatbot, voicebot, email, document, SMS, Push notification, video, or any other type of content, our technology and platform can help make it multilingual seamlessly. Together, our products, MoxVeda and MoxWave, have created a simple, efficient, and potent 360-degree multilingual solution for any business. Process Nine is a young company whose workplace is brimming with innovative ideas and a desire to find the most effective solutions to difficult problems. The management possesses a profound understanding of business processes and the maturity required for innovative ideas to yield tangible business benefits.

Job Description

THIS IS A THIRD PARTY PAYROLL ROLE ON PROCESS9 TECHNOLOGIES' PAYROLL.
Skills required- Communication skills, customer technical support, software project management lifecycle, Root Cause Analysis (RCA), Software configuration, key account management, Pre-sales software support, technical
demos, Networking, Port, Cluster, presentation, documentation.
Location- Pune (WFO)- need local candidates only
Experience- 3+ Years
Relevant experience- 3 Years is needed
Budget- 9-10 LPA
Interview process- 2 technical rounds (Virtual)
Education Qualification:- BCA/MCA/B.TECH/B.E./Diploma in Computer Science

What you’ll do:
- Managing end to end software project management lifecycle
- Customer project specifications, implementation, and management
- Software configuration at customer’s server
- Perform Root Cause Analysis (RCA) wherever required
- Software technical support and key account management
- Develop deep relationships with customers, identify new opportunities, and increase revenue from customers.
- Pre-sales software support to the sales team, making project schedules, POC, doing technical demos, lead the technical discussions with customers.

Mandatory skills:
- Good knowledge of application support to clients
- Understanding of Networking, Port, Cluster etc.
- Excellent presentation, documentation, and communication skills.