Technical Lead, Professional Services Parallel Wireless

About Parallel Wireless

Job Description

We are looking for a Senior Manager with experience in managing a team of Professional services Engineers. The job would involve Customer Activities, Deployments, Discussions, Schedules, Communication, and handling projects in the wireless telecom domain (Both at CORE Datacenter & remote Access Sites). Good knowledge of various wireless telecom technology, IP Networking, CLoud and their bearing on-field implementation. Key Job Functions: Managing the complex wireless telecom Projects like new rollout, swap, POC, technology upgrade, (Both at CORE Datacenter & remote Access Sites), etc. Managing concurrently multiple projects in various geographies, primarily in Asia & Africa. Work with Customers and other team members to ensure project is meeting timelines, quality & ensuring customer trust. Work with customers and team members to coordinate cross-functional activities and complete the project on time. Balance multiple large and critical tasks. Communicate with customer operations/department heads in the wireless telecom Industry. Work independently from a Services delivery perspective. Support Sales in cost budgeting during Pre-Sales / Offer Development stage for Services Portion of the Opportunity. Understand both internal and external organizations and processes. Know-how of HSE in the wireless telecom industry and local geographic and customer requirements Handle multi-ethnic teams, multiple service vendors. Strong communication skills customer relationship and escalation management, issue resolutions. Job Requirements: Minimum 12-15 years of experience in deployments, managing teams, execution/deployment, Customer Acceptances, and Quality in Wireless telecom space in the Africa & Asia region. Professional Project Management Credentials. Thorough understanding of the 3GPP protocols, IP networking, Cloud solutions, integration & deployment experience, Project management in the wireless telecom industry. Thorough understanding of managing Services Partners / Vendors before, during, and after project execution. Ability to optimum utilization of tools, end-to-end troubleshooting, mentoring teams. Ensuring that internal and external (Services Partners) teams are adhering to quality norms of the customer and local geography. Excellent Verbal and Communication Skills. Expert writing and communications skills. Ability to Travel as needed. Education Bachelors (B.S) degree with 12-15 years of experience in the Telecommunication or Network Industry. Professional PM Certification, ESI, PMP, or Equivalent is a plus,