Tech Support US/CA Process Mind map IT Solutions
Mind map IT Solutions
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Punjab
Skills: Internet of Things IoT, Call center environment, verbal English skills, Home Automation Systems
About Mind Map IT Solutions
Job Description
*Location:** Mohali, India *Job Description:** We are seeking individuals to assist U.S. users in setting up and troubleshooting home devices such as smart cameras, doorbells, and speakers. This position is ideal for candidates with knowledge of the Internet of Things (IoT) and experience in a call center environment. *Responsibilities:** - Respond to inquiries regarding device connectivity, software synchronization, and resets. - Assist with firmware upgrades. - Educate users on best practices for device usage. *Requirements:** - Excellent verbal English skills. - Basic understanding of IoT and home automation systems. Job Types: Full-time, Permanent Shift: Night shift Work Location: In person,