Tech Support US/CA Process Mind map IT Solutions

  • company name Mind map IT Solutions
  • working location Office Location
  • job type Full Time

Experience: 1 - 1 years required

Pay:

Salary Information not included

Type: Full Time

Location: Punjab

Skills: Internet of Things IoT, Call center environment, verbal English skills, Home Automation Systems

About Mind Map IT Solutions

Job Description

*Location:** Mohali, India *Job Description:** We are seeking individuals to assist U.S. users in setting up and troubleshooting home devices such as smart cameras, doorbells, and speakers. This position is ideal for candidates with knowledge of the Internet of Things (IoT) and experience in a call center environment. *Responsibilities:** - Respond to inquiries regarding device connectivity, software synchronization, and resets. - Assist with firmware upgrades. - Educate users on best practices for device usage. *Requirements:** - Excellent verbal English skills. - Basic understanding of IoT and home automation systems. Job Types: Full-time, Permanent Shift: Night shift Work Location: In person,