Tech Support Engineer Anand Rathi Financial Services Limited
Anand Rathi Financial Services Limited
Office Location
Full Time
Experience: 1 - 1 years required
Pay: INR 300000 - INR 700000 /year
Type: Full Time
Location: Mumbai City
Skills: Java, Python, Customer Centric
About Anand Rathi Financial Services Limited
Job Description
Role & responsibilities
- Investigate and resolve customer issues efficiently.
- Perform in-depth root cause analysis (RCA) to determine long-term solutions.
- Implement temporary fixes while planning and executing permanent solutions.
- Write scripts to automate repetitive tasks and optimize workflows.
- Work with APIs using Postman, analyze JSON responses, and validate integrations.
- Monitor logs and troubleshoot issues using AWS CloudWatch.
- At least 1 year of experience on Golang/Java.
- Strong experience with Excel (VLOOKUP, pivot tables, etc.)
- Proficiency in SQL (including multiple JOINs, querying large datasets, etc.)
- Hands-on experience with API testing using Postman and JSON data analysis.
- Familiarity with AWS CloudWatch logs and debugging cloud-based applications.
- Strong communication skills to collaborate across teams and with customers.
- A problem-solving mindset with the ability to think critically and analytically.
- 1+ years of experience in engineering, preferably as a Full-Stack Developer (Python/JavaScript).