Tech Support Agent-US/CA Mind map IT Solutions

  • company name Mind map IT Solutions
  • working location Office Location
  • job type Full Time

Experience: 1 - 1 years required

Pay:

Salary Information not included

Type: Full Time

Location: Punjab

Skills: Tech Support, American English, WiFi connectivity, Antivirus Software

About Mind Map IT Solutions

Job Description

*Location:** Mohali, India *Job Description:** As a Consumer Tech Support Agent, you will provide exceptional assistance to home users requiring help with routers, antivirus software, and performance issues. *Responsibilities:** - Resolve Wi-Fi connectivity issues, slow system performance, and login problems. - Sell or renew tech support plans as needed. - Ensure high call quality and accurate issue resolution. *Requirements:** - Fluent in American English with a clear accent. - Ability to remain composed during periods of high call volume. Job Types: Full-time, Permanent Shift: Night shift Work Location: In person,