Team Leader Voice Operations - Customer Care Pune Smart Servicez
Smart Servicez
Office Location
Full Time
Experience: 5 - 5 years required
Pay: INR 900000 - INR 900000 /year
Type: Full Time
Location: Maharashtra
Skills: Tech Support, People Management, Performance Management, Voice based Support, Internet Connectivity Issues, Client Escalations
About Smart Servicez
Job Description
Date Of Posting: 8th August 2024 Company Name: BPO Client in Pune / Bangalore Domain: Operations Location: Pune / Bangalore Eligibility: Graduate with 5+ yrs of work experience after graduation and atleast 1 year as a TL in an International Voice based BPO JD: Should be open to work in NIGHT Shifts / Work from Office RESPONSIBILITIES Handle a team of Tech Support Execs providing Voice based Support for Internet Connectivity Issues Manage Internal / External SLAs People Management Performance Management Handling Clients n Escalations Should be open to work in NIGHT Shifts / Work from Office Package ( CTC offered ): upto 9 lpa Email ID: suneet@smartservicez.com,