Team Leader - Quality QDegrees

About QDegrees

Job Description

You will be joining a dynamic team at QDegrees Services as a full-time Team Leader - Quality based in Jaipur. Your primary responsibility will involve overseeing quality assurance processes, performing audits, analyzing performance data, and ensuring adherence to company standards. As the Team Leader, you will lead a team of quality analysts, providing training, mentorship, and developing strategies to enhance quality metrics. Collaboration with other departments to address quality-related issues and implement best practices will be a key aspect of your role. To excel in this position, you should have prior experience in quality assurance processes, conducting audits, and ensuring compliance. Your strong leadership skills will be essential in effectively training, mentoring, and managing your team. Excellent communication and interpersonal abilities are crucial for successful collaboration with various departments. Moreover, your capacity to devise and execute initiatives aimed at enhancing quality metrics will be highly valued. While not mandatory, experience in the customer experience or consulting industry would be advantageous. A Bachelor's degree in a relevant field such as Business Management or Quality Assurance will further strengthen your qualifications for this role. Join us at QDegrees Services and contribute to our mission of revolutionizing customer experience strategies globally with innovative CX models and consulting services.,