Team Leader -Ops RAPRO Solutions
RAPRO Solutions
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Leadership, MS Excel, Excellent communication, Organizational Skills, Timemanagement skills, decisionmaking skills
About RAPRO Solutions
Job Description
Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Requirements and skills Proven work experience as a Team Leader or supervisor of at least 1 year. Total 2+ years of experience in a BPO. In-depth knowledge of performance metrics Good computer skills, especially MS Excel Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Graduation or Undergraduate in any stream.,