Team Leader-Operations (US Healthcare) Foundever
Foundever
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: People Management, leadership skills, Adaptability, Good Communication Skills, Excel knowledge, Quick learner, Handled attrition shrinkage, Schedule Adherence, Login Hours Breaks, Csat Dsat, AHT Quality Bottom Quartile Management
About Foundever
Job Description
About The Role Candidates should be from International voice process background. US Campaign. Only diversity candidates can apply for this role Responsibilities Experience in handling team. Have managed clients. Hands on excel and people management skills. Qualifications Education: HSC / Grad Experience: Minimum 1 year of experience as a TL Process: Experience in International Voice Process is mandatory Background: BPO Experience Required Skills Good communication skills (C1 Level) Excel knowledge People management Leadership skills Quick Learner Adaptability Handled attrition & shrinkage Schedule Adherence Login Hours Breaks Csat Dsat AHT Quality Bottom Quartile Management Shift Window: 5pm-6am (9hrs shift). Weekoffs: Any 2 days in a week. Location: Andheri Mumbai Chandivali Boomerang. Equal Opportunity Statement We are committed to diversity and inclusivity. Notice Period Minimum 30 days or immediate.,