Team Leader-CREDIT CARD-Support Candidate Experience site

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Job Description

As a Team Leader in credit card sales, you will be responsible for leading a team of sales executives to sell credit cards to new customers. Your primary focus will be achieving daily and monthly sales targets for your team, ensuring productivity levels are maintained. Your key responsibilities will include recruiting and onboarding sales executives, providing training to new joiners and keeping the team updated on the latest sourcing policies. You will conduct daily product and sales pitch refresher training sessions, motivate the team, and drive credit card sales through various channels such as open market and banca sales. You will be accountable for the entire sales process from lead generation to application sourcing and card delivery, including following up on cases with cross-functional teams. It is essential to track applications until the final card delivery and ensure compliance with bank and RBI standards. Additionally, you will be required to process applications efficiently, deliver credit cards to customers in a timely manner, and address customer complaints within the specified turnaround time. Staying updated on product knowledge, policies, competition, and imparting this information to your team will be crucial. Job Specification & Skills Required: - Graduation from accredited universities in any stream - Maximum age limit of 36 years - 0-2 years of experience in a relevant industry - Proficiency in team management, hiring, motivating, and training - Strong communication skills and presentable appearance for fieldwork - Ability to interact with customers, manage queries, and adhere to compliance standards - Demonstrated leadership skills with a proactive approach As a Team Leader in credit card sales, you will play a vital role in driving sales, ensuring team success, and maintaining high standards of customer service and compliance.,