Team Leader - Call Center - Bengaluru - J.P. Tech Park - JM* Tata Capital

  • company name Tata Capital
  • working location Office Location
  • job type Full Time

Experience: 3 - 3 years required

Pay:

Salary Information not included

Type: Full Time

Location: All India

Skills: Time management, Microsoft Office, Customer Service, People Management, Communication, Negotiation, industry knowledge, Organisational skills, Attention to Detail, Presenting

About Tata Capital

Tata Capital Limited ("TCL"), the flagship financial services company of the Tata Group, is a subsidiary of Tata Sons Private Limited and is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company ("CIC").

Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operates across various areas of business: Commercial Finance, Consumer Loans, Wealth Services and distribution and marketing of Tata Cards.

Job Description

Roles and Responsibilities: Manage the overall running of the sales team Develop and implement strategic sales plans that expand a companys customer base and solidify its presence. Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams strengths and weaknesses Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them. Developing and implementing new sales initiatives, strategies and programmes to capture key demographics Liaise and develop professional relationships with regional Representatives and Executives Attend conferences and exhibitions when required to identify opportunities Manage the relationship with MOL to generate more opportunities Oversee planning for following years business plan Ensure event and courses are updated on divisional websites Manage relationships with internal and external stakeholders Assist in account management for industry suppliers Oversee financial invoicing for all department activities within the set budget To liaise with the Commercial Manager, Courses & Events Team Leader and colleagues where necessary to include plans to implement any proposed changes and improvements To undertake other duties as requested Manage budgets and update financial records Job Requirement / Skills Time management and prioritising workload Industry Knowledge and Experience desirable Working knowledge of Microsoft office Excellent organisational and time-management skills Excellent customer service skills People management skills Excellent oral and written communication skills Organisational skills and attention to detail Negotiation skills Presenting skills Qualification Any Graduate,